Rossana Babakhani | Researching complex systems. Designing better experiences.
UX Research & Design

Systems thinking, applied to interfaces.

I research and design complex systems that help people work more effectively. By combining mixed-methods research, workflow modeling, and product design, I transform intricate processes into intuitive experiences that improve usability, efficiency, and organizational outcomes.

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Portrait of Rossana Babakhani

Clinical Microbiology Workflow Redesign

A mixed-methods research and design engagement to unify a fragmented laboratory workflow into one coherent system — from focus groups through validated interface solutions.

Read the case study →
Product screenshot montage on black — the Materials tree, batch tiles, Select Test modal, Incubation worklist, and Instrument Result Import Confirmation panel with Susceptibility results
Coming soon
Enterprise design systems for laboratory software
Coming soon
Service blueprinting across regulatory review
Research

Research & Discovery

Mixed-Methods Research · Stakeholder Interviews · Contextual Inquiry · Usability Testing · Survey Design · Research Synthesis
Systems & Strategy

Systems Thinking

Workflow Modeling · Information Architecture · Service Blueprinting · Product Strategy · Change Management · Stakeholder Alignment
Design

Experience Design

Interaction Design · Data-Dense Interfaces · Enterprise UX · Design Systems · Prototyping · Accessibility
UX Research | Design
Clinisys Information Systems

I design enterprise laboratory systems that transform complex workflows and data into intuitive tools. Working closely with lab teams, I uncover how people operate and translate those insights into solutions that improve usability, efficiency, and patient care.

Aug 2021 – Feb 2026 · Remote
Business Analyst | UX Design
NBCUniversal Creative

I designed internal tools that simplify complex business processes, partnering with stakeholders across teams to improve efficiency and decision-making.

Aug 2017 – Jun 2020 · Hollywood, CA
Business Analyst
FilmL.A. Inc.

I supported the redesign of a digital permitting platform, turning complex regulatory processes into intuitive user experiences.

Sep 2020 – Jul 2022 · Hollywood, CA
Dovetail Notion Figma Miro Adobe CS Framer Claude Teams Copilot