I research and design complex systems that help people work more effectively. By combining mixed-methods research, workflow modeling, and product design, I transform intricate processes into intuitive experiences that improve usability, efficiency, and organizational outcomes.
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A mixed-methods research and design engagement to unify a fragmented laboratory workflow into one coherent system — from focus groups through validated interface solutions.
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I design enterprise laboratory systems that transform complex workflows and data into intuitive tools. Working closely with lab teams, I uncover how people operate and translate those insights into solutions that improve usability, efficiency, and patient care.
I designed internal tools that simplify complex business processes, partnering with stakeholders across teams to improve efficiency and decision-making.
I supported the redesign of a digital permitting platform, turning complex regulatory processes into intuitive user experiences.